Terms and Conditions

 

Cancellation policy

30 days before arrival: full refund
Less than 30 days before the date of arrival: we refund 50 % of your payment
Less than 14 days before arrival: no refund is possible

 

Payment

Once you send us your booking request and what date you would like to start, we will send you confirmation and our bank details. For the easy transfer, you can use trans wise or western union.

Please send us a receipt of the transfer within 5 days to secure your booking.

 

Smoking

Smoking is not allowed in any of Secret Spots room. If our staff discover smoking in one of the rooms a fine of 2 million RP is charged to the person booking the room. Smoking is permitted on our rooftop and outside, please throw your cigarettes butts in our bamboo ashtrays.

 

Disturbance and damage

Secret Spot will not be held responsible for any disturbance or injuries caused at the property.

Surfing is at your own risk, Secret Spot does not provide any insurance and is not responsible for any personal injuries, lost or damaged personal goods during surfing. Luckily we have experienced and safety trained surf teacher looking after you.

If something happens with the board during surf lesson with Secret Spot, you will not be asked to pay for any damage.

If you only rent a board and go surfing on your own or with someone outside secret spot, we will ask you to pay the amount needed to fix the board.

Guests are responsible to cover any damages to items that belong to Secret Spot.

Secret Spot will not be held responsible for any loss or stolen goods on the property. It is the guest responsibility to lock all doors and windows when leaving the room, and while sleeping.

 

Bike Rental

Secret Spot can give you advice on where to rent a bike. Secret Spot is however not responsible for anything to do with the rental, that is between the owner of the bike and the guest.

 

Secret Spot believes that the best way to solve problems is through common sense, respect for each other and conversation 🙂